ViXS Systems Inc. is a leading provider of smart network multimedia processor solutions that enable a rich video entertainment experience.  The goal of our technologies is to enable seamless multimedia control, conversion and connectivity between all classes and sizes of digital entertainment devices.  Our products are used to enable multiple applications within consumer electronics and network infrastructure devices, such as set-top devices, digital televisions (DTVs), Blu-ray players, digital video recorders (DVRs), personal video recorders (PVRs), multimedia personal computers (PCs), network attached storage (NAS), wireless access devices, media gateways and network infrastructure systems. 

Our solutions are comprised of semiconductors and related software that allow consumers to take video content from a wide variety of devices and view it in high quality on a wide variety of displays.  We achieve this by capitalizing on our core competencies in high-performance digital, analog and mixed signal integrated circuit (IC) design and software design, as well as our ability to combine these competencies from concept to product launch.

Headquartered in Toronto, Canada with global operations and offices in Europe, Asia and North America, ViXS has filed more than 240 patents worldwide with over 70 patents being issued to date.

Position: Senior Field Application Engineer (Sr. FAE)

Location: Toronto

DUTIES:

  • The first and primary point of technical support for all ViXS products provided to the customer.
  • Examine customer requirement, and to work with ViXS engineering, sales and marketing to derive solution to meet customers’ needs.
  • Review all engineering deliverables to customers and to provide reviews to customers’ designs as applicable.
  • Coordinate internal engineering development so to stay aligned with customer schedule
  • Identify and analyze customer bug reports, and provide resolution or alternatives in a timely manner.
  • Setup of experiments, tests, equipment, and organize cross-function test forces as required.
  • Publish management reports and cross-function reporting on critical customer issues
  • Provide expertise and technical support to sale and marketing
  • Work closely with account managers to secure design wins, and to support of the product through the design-in phase all the way to product end of life.
  • Develop personal relationships to facilitate rapid resolution on all aspects of customer issues.
  • Focus on customer satisfaction, quality and timeliness of ViXS’ deliverables, customer time-to-market, and ViXS time-to-revenue.
 

MINIMUM REQUIREMENTS:

 
  • 5-10 years experience in the semiconductor or the electronics industry in a development role or a technical customer engineering role.
  • Previous experience in the embedded SOC, OS, middleware, and driver is preferred.
  • BSEE minimum, Master's degree preferred, or equivalent experience.
  • Previous system-level, application and PCB design experience is advantageous.
  • Previous experience in a customer support and project management is a plus.
  • Comfortable working hands-on in a lab environment with electronics test equipment and procedures.
  • Knowledge of video compression, networking and digital broadcast is desired.
  • Strong communication skill, problem solver and organized.
Application instructions:
Please send your resume in Word format to jobs@vixs.com and quote “FAE or Field Application Engineer” on the subject line.